Value, like beauty, is in the eye of the beholder

Luxury negotiation, client experience, sales training and the human side of value.

A career inside the international luxury industry.

Carlo Pignataro is a veteran of the international luxury industry, with a career spanning management, learning and development, advisory work and keynote speaking.

THE LATEST BOOK

Negotiate with Style

The wider the perspective, the better the negotiation.

Negotiation is about perspective. The wider the perspective, the better the chance of an outcome everyone can live with.

I don't just speak about the human side of value. I bring it to life on stage.

Whether addressing a corporate summit, an exclusive private gathering, or a major trade event, a powerful keynote requires more than great ideas. It requires resonance.

Practical expertise for situations that matter.

SERVICES

LUXURY RETAIL TRAINING

Practical training trusted by luxury brands and retailers including Cartier, Fendi, Bottega Veneta and Galeries Lafayette.


SALES & CX TRAINING

Helping teams escape commoditisation and compete through client experience and value.


NEGOTIATION WORKSHOPS

Practical workshops that broaden perspective, sharpen judgement and improve outcomes.


NEGOTIATION ADVISORY

Personalised guidance for executives and entrepreneurs preparing for important negotiations

TRUSTED BY

Lux & Friends

A podcast exploring the forces shaping the world through the lens of luxury.

Carlo speaks with leaders, creators and independent thinkers about business, culture, craftsmanship and change.

Every engagement begins with a conversation.

Whether you are considering a keynote, a tailored training programme, a negotiation workshop or individual advisory, tell me a little about what you would like to achieve.