The dangers of a “No negativity allowed here” culture

It occurs to me that positive thinking, if not balanced with a good dose of critical thinking, risk assessment, and thoughtful disagreement, can do more harm than good. In a time when the multi-billion dollar self-help industry promotes heavily the idea that negativity is the root of all evil, I believe that this oversimplified message can mislead many people who may end up confusing prudence, risk assessment and disagreement (albeit based ...

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” Have you bough it here?” and the golden after-sales opportunity.

When you sell something, you’ve met somebody’s need, but when you repair something, you’ve solved someone’s problem. In Japan, there is an old fine art called Kintsugi which translates with “golden repair”. Kintsugi is the art of putting broken pottery pieces back together with gold — built on the idea that in embracing flaws and imperfections, you can create an even stronger, more beautiful piece of art. Every break is unique and instead of ...

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Are you programmed to sell?

Are you successful in sales? Can you look at yourself in the mirror, and honestly say “I’m a sales champion?” If the answer is NO, despite all the efforts, the sales training and the many years spent working in sales, the reason is likely to lie within your subconscious mind which is not programmed to sell. As explained by biologist, former Stanford’s researcher and best-selling author Bruce Lipton, 95% of our life is ...

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LAPO ELKANN: PORTRAIT OF AN UNCONVENTIONAL HEIR

 Chances are that you’ve never heard of Lapo Elkann. If you have, however, you either know him for the gossip surrounding the troubled life of this heir of Italy’s richest and more powerful dynasty (Fiat’s Agnelli Family), or for his style and creativity, which has earned him the title of “Best dressed man in the world” several times. Lapo’s style and creativity are the reasons why I am writing this article. In my ...

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Hermès: a history of pride and luxury

Hermès holds a very special position in the luxury world: hugely popular (it ranks #32 in Interbrand's’ 100 Top Brands List, second only to Louis Vuitton which ranks #19, and way above Gucci at #51, Cartier at #65, Tiffany at #81 and Prada at #91), yet under distributed and able to sustain a price point that makes it affordable only to a small percentage of luxury buyers. A LITTLE BIT OF ...

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Elegance can save the world….and your business too.

This might not be the easiest challenge I’ve ever undertaken, but it’s definitely a rhetoric argument I am committed to : Elegance is important in business; it can help leaders lead, businesses succeed, creative people create, careers grow, people collaborate, salespeople sell, marketers better market their products and so on… A few readers might object that, since I come from the luxury industry, I overestimate the importance of elegance whereas today some ...

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