This might not be the easiest challenge I’ve ever undertaken, but it’s definitely a rhetoric argument I am committed to : Elegance is important in business; ...
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As I write this article, I am in the midst of writing a book on spectacular and luxurious customer service, a research-based manual that companies ...
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While many people understand the importance of proper planning and budgeting for their businesses, they underestimate the importance such practices, budgeting and investing in particular, ...
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I've spent 20 years in international sales in one of the most desirable industries in the world, the luxury industry, and I've learned 30 vital ...
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There is something magical in the few hours, sometimes minutes, preceding an important deadline, when your brain focuses on the important elements of the task ...
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We want our conversations with our clients to be as fluid and effortless as possible. We want to build bridges with them and the word ...
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People always let their emotions get in the way when they make a decision. Not just the lady buying a dress, but also the smart ...
Read MoreI spent years fighting my “last minute” inclination, confusing it with procrastination, until I realised it was actually my brain, or my survival instinct if ...
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Have you ever heard the expression "out of sight, out of mind"? This is how the Cambridge Dictionary defines it: "Said to emphasize that when something or ...
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