In a lengthy interview for the podcast LUX & TECH, best-selling author of "The Experience Economy" Joseph Pine II claims COVID 19 has not changed the ...
Read MoreIt occurs to me that positive thinking, if not balanced with a good dose of critical thinking, risk assessment, and thoughtful disagreement, can do more ...
Read MoreWhen you sell something, you’ve met somebody’s need, but when you repair something, you’ve solved someone’s problem. In Japan, there is an old fine art called ...
Read MoreAre you successful in sales? Can you look at yourself in the mirror, and honestly say “I’m a sales champion?” If the answer is NO, despite all ...
Read MoreChances are that you’ve never heard of Lapo Elkann. If you have, however, you either know him for the gossip surrounding the troubled life of this ...
Read MoreHermès holds a very special position in the luxury world: hugely popular (it ranks #32 in Interbrand's’ 100 Top Brands List, second only to Louis ...
Read MoreThis might not be the easiest challenge I’ve ever undertaken, but it’s definitely a rhetoric argument I am committed to : Elegance is important in business; ...
Read MoreAs I write this article, I am in the midst of writing a book on spectacular and luxurious customer service, a research-based manual that companies ...
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