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LAPO ELKANN: PORTRAIT OF AN UNCONVENTIONAL HEIR

 Chances are that you’ve never heard of Lapo Elkann. If you have, however, you either know him for the gossip surrounding the troubled life of this ...

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Hermès: a history of pride and luxury

Hermès holds a very special position in the luxury world: hugely popular (it ranks #32 in Interbrand's’ 100 Top Brands List, second only to Louis ...

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Elegance can save the world….and your business too.

This might not be the easiest challenge I’ve ever undertaken, but it’s definitely a rhetoric argument I am committed to : Elegance is important in business; ...

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This is why service is a job for leaders

As I write this article, I am in the midst of writing a book on spectacular and luxurious customer service, a research-based manual that companies ...

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Out of sight, out of mind

Have you ever heard the expression "out of sight, out of mind"? This is how the Cambridge Dictionary defines it: "Said to emphasize that when something or ...

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