In a lengthy interview for the podcast LUX & TECH, best-selling author of "The Experience Economy" Joseph Pine II claims COVID 19 has not changed the ...
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It occurs to me that positive thinking, if not balanced with a good dose of critical thinking, risk assessment, and thoughtful disagreement, can do more ...
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When you sell something, you’ve met somebody’s need, but when you repair something, you’ve solved someone’s problem. In Japan, there is an old fine art called ...
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Are you successful in sales? Can you look at yourself in the mirror, and honestly say “I’m a sales champion?” If the answer is NO, despite all ...
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Chances are that you’ve never heard of Lapo Elkann. If you have, however, you either know him for the gossip surrounding the troubled life of this ...
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Hermès holds a very special position in the luxury world: hugely popular (it ranks #32 in Interbrand's’ 100 Top Brands List, second only to Louis ...
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This might not be the easiest challenge I’ve ever undertaken, but it’s definitely a rhetoric argument I am committed to : Elegance is important in business; ...
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As I write this article, I am in the midst of writing a book on spectacular and luxurious customer service, a research-based manual that companies ...
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Have you ever heard the expression "out of sight, out of mind"? This is how the Cambridge Dictionary defines it: "Said to emphasize that when something or ...
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